Refunds, Exchange & Cancellation Policy

Thank you for shopping with us at Randeep Clothing, your satisfaction is our priority. We understand that sometimes you may need to return or exchange a product, seek a refund, or cancel an order. Please read our policies carefully to understand your rights and obligations.

Refunds

  • Once we receive the returned item(s) and verify their condition, we will process your refund.
  • Refunds will be issued to the original payment method used during the purchase.
  • Please note that it may take up to 10 business days for the refund to appear in your account, depending on your bank or payment provider.

Exchange Policy

Eligibility:

  • We offer exchanges for a different size, color, or a different product of equal or lesser value.
  • Exchanges are subject to product availability.

Exchange Process:

  • To initiate an exchange within 7 Days, please contact our customer support team via email or phone, providing your order details and the item(s) you would like to exchange.
  • We will guide you through the exchange process and provide instructions on how to return the item(s).
  • You are responsible for the shipping costs associated with returning the item(s) unless the exchange is due to our error or a defective/damaged product.
  • Exchange will be done within 7 days

Cancellation Policy

Order Cancellation:

  • You may cancel your order within 6 hours of placing it by contacting our customer support team.
  • If your order has already been processed or shipped, it cannot be canceled.
  • Once canceled, refunds will be issued according to our Refunds policy.

Out-of-Stock Cancellation:

  • In rare cases, if the ordered item(s) are out of stock or unavailable, we will inform you as soon as possible.
  • You will have the option to choose an alternative item, receive store credit, or receive a full refund.

Contact Us

If you have any questions or concerns regarding our returns, refunds, exchange, or cancellation policies, please feel free to contact our customer support team. We are here to assist you and ensure your shopping experience with us is enjoyable.

Note: Randeep Clothing PVT LTD reserves the right to update or modify the policies mentioned above at any time without prior notice. Please review this page periodically for any changes.