Returns Policy
At Randeep Clothing Pvt Ltd, your satisfaction is our top priority. If you are not completely satisfied with your purchase, we’re here to help. Please review our Return & Refund Policy below to understand how we handle returns and refunds.
- Eligibility for Returns
- Items must be returned within 21 days of receipt.
- Items must be unused, in their original condition, and with all tags attached.
- Items must be returned in their original packaging.
- Sale items or items purchased during promotional events are not eligible for returns unless they are defective or damaged.
- How to Initiate a Return
- To initiate a return, please contact our customer support team at sales@randeepclothing.com with your order number and reason for return.
- Once your return is approved, you will receive detailed instructions on how to send the item(s) back to us.
- Return Shipping
- Customers are responsible for the shipping costs associated with returning items unless the return is due to a defect or error on our part.
- We recommend using a trackable shipping service or purchasing shipping insurance. Randeep Clothing is not responsible for items lost during return shipping.
- Refund Process
- Once we receive and inspect your returned item(s), we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed within 7-15 business days. The refund will be issued to your original payment method.
- Shipping fees are non-refundable.